Orders are processed and typically shipped in 2 days depending on the time your order is received. If your item is out of stock or on back order, they will usually ship within 7 business days. When your order is shipped you will receive an email confirmation and tracking information. Please contact us if you have not received your order within 7 business days.
When you have filled your cart, please visit your shopping cart to review your order. You will see the total amount of your order, excluding shipping, and tax if applicable. We offer convenient checkout methods that include standard checkout where we accept all major credit cards (VISA, MasterCard, Discover and American Express), PayPal checkout.
If you choose our standard checkout method, you will be transferred to our secure processing area where you will be asked to provide your billing and shipping information. While in this secured area you will need to enter your credit card information. To provide optimal security for our customers, we process all orders in real-time to ensure credit card information and data is not stored.
Upon receipt of your order, we will send you a confirmation email outlining the details of your order. You will receive an email with tracking information for your shipment as soon as it is available.
We provide a tiered flat-rate shipping structure to our customers. Right now we only ship within the USA (lower 48 only). Some of our products ship for free or at a discount, which will be visible after you have filled your cart, reviewed your order and are in standard checkout process. You will be transferred to our secure processing area where you will be asked to provide your billing and shipping information. Then you will see the total shipping costs. Please note: We do not ship to PO Boxes.
Our flat-rate shipping costs are as follows:
Flat-Rate Shipping Tiers
$4.95 for orders 0 – 1 lb
$6.95 for orders 1.01 – 5 lbs
$10.95 for orders 5.01 – 10 lbs
$13.95 for orders 10.01 – 15 lbs
$16.95 for orders 15.01 – 20 lbs
$19.95 for orders 20.01 – 25 lbs
$22.95 for orders 25.01 – 30 lbs
$32.95 for orders 30.01 – 40 lbs
$42.95 for orders 40.01 – 50 lbs
$52.95 for orders exceeding 50 lbs
Thank you for being a Vegan Fine Foods customer!